Cherwell Development Process
The addition of prototyping. And E-Learn.
Whilst E-learn is generally not considered part of the UX Design Thinking process, it is part of the handover support process.
E-learning is a tutor for life. Guided learning on how features work provide a reusable means of training in the use of new features or even whole process workflows.
Learners can also be quizzed during or after each topic, and progress and grades can be monitored and stored for central administration.