Reveal real opinions to add real value.
Where they matter most.
Employee productivity and customer onboarding.
How it works
ESM CX anonymously scans communications on various channels, performing sentiment analysis on the text, and calculates the real-time happiness score.
And it's 100% GDPR Compliant
All data is stored anonymously.
Data is gathered and processed in a GDPR Compliant way
Sentiment Analysis is used to manage feedback, requiring less input from the participants.